MONDAY, APRIL 1, 2019
COMMUNICATION IS KEY:
Facilitating Discovery and Delivery
to Connect Users to Information
Join us for the 29th Annual North Carolina Serials Conference on
Friday, March 27, 2020.
Welcome to the
2019 NC Serials Conference!
Join us at the 28th North Carolina Serials Conference. Hosted by North Carolina Central University’s School of Library and Information Sciences, the conference will be held on Monday, April 1, 2019 at the William and Ida Friday Center for Continuing Education in Chapel Hill, NC. Registration is offered at a low price due to strong support from our sponsors. Library school graduate student registration is free.
Our 2019 theme is Communication is Key: Facilitating Discovery and Delivery to Connect Users to Information.
Effective communication is essential to successful relationships. We share information, pose and respond to questions, and work together to find solutions. Positive, constructive interactions with stakeholders (including patrons, vendors, publishers, aggregators, colleagues, and LIS students and faculty) provide the foundation for strong partnerships that match the mission of libraries: service. We respond to patron needs by acquiring resources essential for their research and entertainment and reach to users to help them stay informed about content of potential value to their research. Building strong relationships with content providers facilitates license negotiations, the renewal process, and accounting activities. Communicating effectively among fellow consortium members leads to stronger relationships, provides wider access to a richer array of materials, and helps members reach stronger solutions to common problems together.
Internally, good communication facilitates successful collaboration, project management, healthy and efficient departments, and interdepartmental team activities, while taking into consideration the importance of equity, diversity, and inclusion. Assessment activities and surveys yield data on ROI and value that can be shared through reports and data visualization. Whether offering professional development opportunities or participating in them, communicating best practices and providing skills training gives employees the chance to learn and grow and understand their value in the organization. Our cataloging skills, metadata creation, and knowledge base management enable us to provide access to collections through the library’s online catalog and discovery service. Technical services and content management has at its core a leading role in advocacy for users in a world rich in information; communication is the key.
Christine Fischer, Megan Kilb, and Virginia Martin
Co-chairs, NC Serials Conference